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Department of Computing and Electrical and Electronic Engineering Imperial College |
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| Written by: Vince Avery & John Matta | Date: 10th June 1997 |
| E-mail: vra@doc.ic.ac.uk, jm4@doc.ic.ac.uk | Supervisor: Dr. J.Barria |
Contents
Introduction
Communication methods are essential to enable the continual expansion of the technological society in which we live. They enable people to exchange ideas, opinions and synchronise all interactions between themselves and others. Telephony is still the predominant method of communication although new techniques, such as electronic mail and mobile communications are becoming more and more popular. Network users are requesting increasingly complex services which cannot be effectively supported by existing network architectures. Also, there is a desire to share data, distribute application processing among network elements and an increasing demand for more sophisticated telecommunications services. All of these factors have led to the evolution of new networking architectures.
A particular architecture which has evolved is the Intelligent Network (IN), in which services are provided independently of the bearer networks or equipment vendors. The IN is essentially an architecture which separates the service logic from the telephone exchanges, enabling the establishment of an open platform for uniform service creation, implementation and management. It enables advanced customer orientated services to be rapidly and cost effectively introduced.
The Existing Telecommunications System
In the traditional Plain Old Telephone Service (POTS), the switching systems (known as 'switches') perform the basic call processing. Each supplementary service is a non-reusable software entity that modifies this basic process in the switches. The switching network typically consists of a hierarchy of switches, e.g. a local exchange level, an intermediate exchange level and a transit exchange level, as shown in figure 1.

Figure 1 - Levels of a switching hierarchy.
In these systems, if the switch based services are situated at the transient (top) level, there is a large overhead for their use. This is because of the number of switches and related trunks that need to be accessed in order to use a service. For this reason, services have been 'migrating' to lower levels of the hierarchy, reducing the overhead for service use. In the extreme case, each local exchange level switch contains the service data, meaning that every service must be loaded into every switch's software before it can be used (see figure 2).

Figure 2 - Provision of services in the POTS environment.
Having the services located in the switches complicates service maintenance and addition, especially as the number of services contained in each switch increases. Consequently, the addition of new services occurs very rarely.
There are also a number of economic implications to a network structured in this way.
There are various problems with the traditional system other than those identified here. Collectively, they have highlighted the need for a new telecommunications architectures, and in response to this, the Intelligent Network has evolved.
Intelligent Network Basics
Having identified the inadequacies with the traditional system, it was possible to outline the various changes which needed to be made:
The first step in realising these changes was to remove the service data from the switching network, and locate it in a centralised database, which is accessible to all the switching nodes. The next step was to separate the service logic from the switch and put it into an independent node, called an 'intelligent node'. A single new service can be added to this node, which then becomes available throughout the whole network.
A real time connection is needed between the network nodes, known as 'service switching points' (SSPs), and the intelligent node, known as the 'service control points' (SCPs). This fast and standardised interconnection forms the basis of the IN architecture. Figure 3 shows the relationship between these network elements.

Figure 3 - Intelligent Network approach.
This networking structure enables the IN architecture to provides a complete framework for the uniform creation, provision and management of advanced telecommunication services. It also enables the set of services to be extended, giving users a wider choice i.e. it defines an open set of services. Other advantages created by the IN structure can be identified:
IN has been intensively researched by all the major organisations in the telecommunications industry, yet a finalised system has still not been established. There are a number of key reasons for this. Firstly, the task of restructuring existing telephone exchanges to provide a well-defined control interface is one of enormous complexity. At the same time, there is increasing competitive pressure for new network features to be provided quickly, and the only way this can be achieved at present is by using embedded service solutions. As a result, the implementation of INs becomes even more complicated. Also, network operators may be cautious about investing in a set of standards which is new and still evolving. Another area suspending the implementation of INs is the inability of the various authorities involved to agree on any one set of standard recommendations. Despite this, various recommendations for the international standardisation of intelligent networks have been produced, which will be introduced in the following section.
Standards For Intelligent Networks
In 1989, the International Standardisation Union (ITU) and the European Telecommunications Standardisation Institute (ETSI) began work on international IN standards. A phase structured development process was started, which aimed to completely define the target IN architecture. Each phase of development intended to define a particular set of IN capabilities, known as a capability set (CS). This refers to a set of services and service features that can be constructed, given the available functionality at that particular evolution phase of the IN. Each CS defines the requirements for one or more of the following areas:
In addition to this, each CS is intended to be compatible with the previous CS and is enhanced to ensure that it is one stage closer to the final IN target.
In March 1992 the first capability set (CS-1) was approved, but a revised version was released several years later in 1995, known as CS-1R. Work on CS-2 was started in 1994 which addressed basic aspects that were excluded from CS-1, such as IN management. Furthermore, work on CS-3 was started in 1995. Figure 4 shows the time scale for the expected release of the various capability sets. It can be seen that the release date for CS-2 turned out to be slightly ambitious, as it has not yet been finalised.

Figure 4 - IN standards development schedule (ITU/ETSI).
The recommendations for the definition of IN capability sets is show in Appendix A. CS-1 represents the first actual standardised stage of the IN, and supports a first set of IN services. Both ITU and ETSI have produced technical reports and documents for CS-1 recommendations. Before considering CS-1 in detail, a general framework for developing international standards for INs will be considered, which is known as the IN conceptual model (INCM).
The IN Conceptual Model (INCM)
The INCM was developed to provide a framework for the design and description of each capability set and the target IN architecture. As a contained model, it completely captures the whole engineering process of the IN. The INCM is structured into four planes as follows:
The upper two planes focus on service creation and implementation, whereas the lower two planes addressing the physical IN architecture.
Service Plane (SP)
This plane is of primary interest to service users and providers. It describes services and service features from a user perspective, and is not concerned with how the services are implemented within the network.
Global Functional Plane (GFP)
The GFP is of primary interest to the service designer. It describes units of functionality, known as service independent building blocks (SIBs) and it is not concerned with how the functionality is distributed in the network. Services and service features can be realised in the service plane by combining SIBs in the GFP.
Distributed Functional Plane (DFP)
This plane is of primary interest to network providers and designers. It defines the functional architecture of an IN-structured network in terms of network functionality, known as functional entities (FEs). SIBs in the GFP are realised in the DFP by a sequence of functional entity actions (FEAs) and their resulting information flows.
Physical Plane (PP)
The PP is of primary interest to equipment providers. It describes the physical architecture for an IN-structured network in terms of physical entities (PEs) and the interfaces between them. The functional entities from the DFP are realised by physical entities in the physical plane.
The four planes of the model are portrayed in figure 5. This model forms the framework for the evolution of intelligent networks, and when defining a capability set, all planes of the INCM should be considered. The next sections will take a detailed look into CS-1, by following the four planes of the INCM, in order to get a feel of how an IN may be implemented.

Figure 5 - The IN conceptual model (INCM).
Key:
| SF | Service feature |
| SIB | Service independent building block |
| SL | Service logic |
| SLP | Service logic program |
| FE | Functional entity |
| FEA | Functional entity action |
| PE | Physical entity |
CS-1 Service Plane
CS-1 service capabilities are defined by the upper two planes of the INCM, namely the service plane (SP) and the global functional plane (GFP), as shown in figure 6. It should be realised that the IN aims to define a platform for service execution where the type of service is not fixed, i.e. an open set is supported.

Figure 6 - CS-1 service capabilities are defined by the upper two INCM planes.
IN services can be categorised into two groups, as follows:
CS-1 is targeted to support 'type A' service only, thus reducing implementation complexity. Many different types of services exist in an IN, a few of which are listed below. For a more complete listing of the CS-1 services, see appendix B.
Service Features
A service feature is a part of a telecommunications service, which can be used in conjunction with other services/service features. A service feature is either a core part of a telecommunication service, i.e. a fundamental component, or an optional part offered as an enhancement to the service. Service features are combined to achieve new services in the service plane. Many different types of service features exist, a few of which are listed below.
CS-1 Global Functional Plane
Defined by CS-1 is a high-level logical programming interface. This programming interface consists of a set of service independent building blocks (SIBs) in the global functional plane (GFP). This is used by the service designer for the definition of service logic programs (software programs that contain the service logic that runs in an SCP). Hence, service features in the service plane are defined by one or more SIBs in the GFP.
Some of the SIBs defined by the CS-1 standards are shown below:
In order to build intelligent network service logic, the SIBs must be chained together. IN service logic built using a SIB chain, is referred to as global service logic (GSL). At specific points in the call processing the SIB chain must interact with the initial basic call at in order to correctly handle the service request.
Hence, a dedicated SIB, known as the basic call process (BCP) is used to model the real-time behaviour of the network. It is the BCP which allows the passing of call control temporarily to the IN service logic, and hence the SIB provides two specific interaction points:
This whole process is captured in figure 7 below.

Figure 7- Global Functional Plane Model.
To summarise, SIBs are combined into SIB chains in order to construct new services. The IN services can only be implemented within the capabilities of the available set of SIBs. Also, the service creation environment is fundamental, providing the service designer with an appropriate interface for constructing new services/service features.
CS-1 Distributed Functional Plane
The lower two planes of the INCM , namely the distributed functional plane (DFP) and the physical plane (PP) define the actual IN architecture. This is shown in figure 8 below.

Figure 8 - CS-1 IN architecture is defined by the lower two INCM planes.
The actual functional IN architecture for CS-1 is defined in the DFP. Architectural functions represented in this plane enable IN services to be supported. Each SIB which is defined in the GFP must be implemented by functional entities (FEs) in the DFP. The three categories of functions that can be identified in CS-1 are listed below.
Modelling IN services in the DFP
IN services/service features are composed of SIBs in the GFP. In order to realise services in the service plane, each SIB must be decomposed into an interacting set of FEs in the DFP. The FEs must exchange messages in order to perform a desired SIB functionality and these information exchanges are known as information flows (IFs).
This whole process is captured in figure 9.

Figure 9 - Realisation of SIBs by information flows in the DFP.
Basic Call Model
New service logic is needed in order to realise any additional telecommunication services. The starting point for the execution of IN service logic is represented by the basic call model (BCM). The BCM identifies all possible points in the basic call processing from which IN services can be invoked. Hence, it is a fundamental component in the IN architecture, and enables control to be passed from the switch to external IN logic.
To summarise, each SIB in the GFP must be decomposed into a set of interacting functional entities in the DFP. The functionality of each SIB is achieved by information flows between the functional entities. Hence, the implementation of SIBs by FEs in the DFP allows services in the service plane to be realised.
CS-1 Physical Plane
This plane defines the real physical IN architecture. Each of the FEs in the DFP are mapped to a physical entity (PE) of the IN-structured network. Some of the typical physical entities that you would find in an IN-structured network are:
In addition to the call-related PEs, other PEs exist for management and service creation. Also, in order to achieve an IN service, the physical entities need to be able to communicate. These information flows are implemented through a protocol known as the IN application protocol (INAP).
To summarise, each FE in the DFP must be mapped to a physical entity in the physical plane. The INAP enables the implementation of IN CS-1 services and service features by supporting the necessary interactions between the PEs.
IN Capability Set 2 (CS-2)
CS-2 is the second standardised stage of the intelligent network evolution, addressing the limitations of CS-1. Some of the enhancements that it intends to make are identified below:
Like CS-1, the development of CS-2 standards has been based on the INCM. Since the enhanced architecture envisions new services in the service plane, this results in additional changes in the lower planes of the INCM. In the GFP, new SIBS must be defined and the basic call process SIB has to be enhanced. In the GFP, new functional entities may have to be defined, as well as existing entities enhanced, thus resulting in new information flows. In view of this, the INAP in the physical plane will need to be modified, in order to handle the new information flows in the DFP. Also, new physical entities may have to be defined.
From the service users point of view, instead of concrete services being defined (as was the case for CS-1), the following service categories have been defined:
One of the fundamental differences between CS-1 and CS-2 is the separation of the management-related functional entities from all other FEs in the DFP. CS-1 only defined a service management function, and considered the specification of common management interfaces to be outside the scope of standardisation. This approach greatly hinders the concept of vendor independence, as each vendor will develop its own management interface. This also makes the interworking of different IN platforms a particularly complex issue. This is because different IN management systems with different interfaces have to be interconnected. An IN management functional model has therefore been developed to standardise IN management interfaces. This model is based on standardised management architectures, such as the telecommunications management network (TMN).
As previously mentioned, CS-2 supports the interworking of different IN platforms and aims to provide a common 'look and feel' to IN services in different countries. The interworking of different IN architectures is an essential step towards the provision of international IN services.
Future Capability Sets
Service aspects such as mobility and multimedia are regarded as basic attributes of future IN services. It was envisioned that the CS-2 architecture would fully support these service aspects, but considering the time required for CS-1 completion, it is probable that these issues will not be completely resolved within the given time frame for CS-2 finalisation (i.e. end of 1997). Thus, work related to CS-3 includes the completion of these challenging aspects, as well as addressing issues such as full IN/TMN integration, full IN/B-ISDN integration and full support for mobile/personal communications systems.
The content of future capability sets is difficult to predict. However, this will be determined by the convergence of computing and telecommunications and the increasing influence of object-oriented design.
An Example of an IN Service and its Implementation
One particular service defined within capability set 1 is the card calling service. This offers the possibility of the phone call being charged to the account of the user who makes the call, rather than charging the user for using a specific telephone line. Hence, the call can be established without charging any of the lines involved in the call.
This service is also known as automatic alternative billing, account card calling, virtual card calling or credit card calling service. The distinction is made depending on whether a real physical card is being used (thus requiring a card reading terminal), or whether a 'virtual card is being used. (requiring the user to dial an account number). All of these services are dependent on a white list. This list resides in a database and contains information on the particular services users are subscribed to and related billing information.
The next section will look at the automatic alternative billing service.
Basic Service Functionality
The automatic alternative billing service (AABS) allows the service subscriber to make a call from any telephone to any destination number. The call is charged to an account specified by the account number. In order to invoke the service, the service access code and destination number must be dialled. The user is then asked to enter their account number and PIN which is then validated by the intelligent network. The call can then be established.
Thus, the basic service functionality is defined by two service features, namely:
Virtual Card Calling Service Example
Consider a user who has an account card and wants to make a call from a phone that has no card reading device. To do this, the user dials the service access code for the AABS (e.g. '123-123') followed by the destination number (e.g. ' 030-25499-229'). Once connected to the network, the user will be asked for the account number (e.g. '123-111') and PIN (e.g. '8888'). After the account number and PIN have been validated, the call will be established.

Figure 10 - Automatic alternative billing service processing
The call processing for the above example is as follows:
It should be noted that the description given here of card calling is only an example, and real implementations of the service may be slightly different.
Advanced Intelligent Network (AIN)
The majority of work on capability sets has been carried out by ITU and ETSI. However, INs have been studied by other organisations world-wide. Bellcore in the US have also been involved with IN standardisation, undergoing work on the advanced intelligent network (AIN). The AIN program was developed to address IN evolution in the local exchange carrier networks of the Bellcore client companies in the US. Thus, Bellcore specifications do not represent real international standards, but are considered to be standards in North America.
Like the ITU approach, AIN is developed in evolutionary steps, known as releases. These can be compared with CSs, although the contents and timing of releases do not necessarily coincide. Each release represents a set of marketable and maintainable AIN capabilities. To date, AIN release 0.1 and AIN release 0.2 have been produced.
Bellcore's work has focused primarily on the IN architecture contained in the lowest two planes of the INCM, namely the DFP and the physical plane. However, it should be stressed that there is no mention of the INCM within the AIN specifications.
Services and Capabilities
AIN 0.1 and 0.2 are closely aligned with CS-1, in that they support circuit-switched voice/data services, with an emphasis on flexible routing, flexible charging and flexible user interaction for two-party calls. AIN 0.1 and 0.2 services are considered to be single-ended but it is hoped that later AIN releases will support multiparty calls.
Architectures and Interfaces
AIN 0.1 focuses on service processing requirements and the network interworking required for the specific AIN 0.1 services. Also, as with CS-1, call modelling is used in AIN and is the foundation for the distributed architecture. However, AIN 0.1 goes beyond the CS-1 specifications by addressing service and network management requirements.
AIN release 0.2 can be compared with the revised version of capability set one (CS-1R). The basic difference between the two standards is the use of slightly differing call models, resulting in minor differences in the information flows. However, AIN releases and ITU capability sets are functionally converging with increasing speed, to define a single international IN standard.
INs in Relation To Other Telecommunications Systems
Intelligent Networks aim to create a generic platform for the uniform creation, provision and management of services in a telecommunications environment. However, these objectives overlap the aims of a number of other major communication systems such as Telecommunications Management Networks (TMNs), Mobile/Personal Communications Systems and ISDN. Some of the features of mobile/personal communications will be presented here, along with their relationship to INs.
INs and Mobile/Personal Communications Systems
Mobile and personal communications will be fundamental attributes of future telecommunications systems due to the publics increasing dependence on the ability to be 'universally connected'. Thus, if the IN architecture intends to be a global architecture for all telecommunications, it must make provisions to support this.
Service mobility and the personalisation of service properties are both major concerns, as are smooth interaction between diverse services and a simplistic presentation of services to end-users. In order to fulfil these requirements, a new telecommunication system must have the following features:
A conceptual user defined environment which has all these features is called the Personal Service Communication Space (PSCS) and is expected to be finalised in the near future. This will bring together the ideas behind intelligent networks and mobile/personal communication systems, producing a greatly improved mobile networking architecture.
TINA - The Way Forward
The IN is a great improvement on the existing network, but is believed to be only an essential revolutionary step towards the optimum restructuring of public networks. As a standalone concept, the IN still has its problems, but if combined with state of the art concepts, such as the telecommunications management networks (TMNs), INs and distributed processing, the resulting framework may well define the architecture of future international networks.
Thus, in 1993 the Telecommunications Information Network Architecture Consortium (TINA-C) was founded. The consortium aimed to define a telecommunications information networking architecture (TINA) which would enable the efficient introduction, delivery and management of telecommunications services. Also, due to the rapid convergence of telecommunications and computing, the focus of attention moved away from the physical network to a software based system.
The kind of services to be supported by the TINA ranges from voice-based services to multi-media, multiparty services, the latter of which cannot be properly supported by current IN architectures. All of these software based application will run on a distributed hardware platform, which hides any distribution concerns from applications.
The TINA concept incorporates object-oriented principles for service modelling in order to:
Many stakeholders have already shown their interest in TINA. However, much work is still to be done with interworking IN and TINA platforms before actual TINA implementations are feasible.
Conclusions
This report has presented a simple overview of intelligent networks as defined by the
international standard bodies. Some of the drawbacks of the traditional telephone
system were identified along with the solutions provided by the intelligent network concept.
This concept outlines a networking architecture in which the data and logic required for a particular
service are removed from the telephone switching network, and put it into intelligent nodes, thus
enabling additional network services to be easily introduced.
The IN conceptual model (INCM) and its role as a general framework for IN development has been
described. Also, the international IN standards which provide the foundation for current IN
implementation have been presented. Additionally, the relationships betweeen IN and other emerging concepts,
such as TMN and mobile communication systems were addressed. To conclude, the future evolution of INs was
considered by focusing on the telecommunications networking architecture (TINA), which is rapidly gaining momentum.
Only a very basic description of the IN concept has been introduced in this report. However, the field of INs is much
more complex and furthur technical documents should be consulted in order to gain a deeper understanding
of the IN architecture. Today INs are in use in various parts of the world. There are however still some problems in actual
implementations which are methodically being resolved, and given time it is beleived that the IN will become a global
networking infrastructure, interconnecting many national and regional installations around the world.
References
BOOKS:
JOURNALS:
WWW SITES:
Index
AIN - advanced intelligent network
Document No. Title
Appendix B - Capability Set 1 Services
Appendix C - Sources of Further Information
BOOKS:
JOURNALS:
WWW SITES:
BCM - basic call model
BCP - basic call process
B-ISDN - Broadband Integrated Services Digital Network
CCF - connection control function
CS - capability set 7
DFP - Distributed Functional Plane
ETSI - European Telecommunications Standardisation Institute
FE - functional entity
FEA - functional entity action
GFP - Global Functional Plane
GSL - global service logic
IFs - information flows
IN - Intelligent Network
INAP - IN application protocol
INCM - IN Conceptual Model
IP - intelligent peripheral
ITU - International Standardisation Union
PE - physical entity
POTS - Plain Old Telephone Service
PP - physical plane
PSCS - Personal Service Communication Space
SSCF - service control function
SCP - service control point
SDF - service data function
SF - service feature
SIB - service-independent building block
SL - service logic
SLP - service logic program
SMF - system management function
SP - service Plane
SSF - service switching function
SSP - service switching point
TMN - Telecommunications Management Network
Appendix A -
ITU recommendations for the definition of IN
capability sets
Q.1200
General Series Intelligent Networks Recommendations Structure
Q.1201/I.312
Principles of Intelligent Network Architecture
Q.1202/I.328
Intelligent Network Service Plane Architecture
Q.120/I.329 Intelligent Network Global Functional Plane Architecture
Q.1204
Intelligent Network Distributed Functional Plane Architecture
Q.1205
Intelligent Network Physical Plane Architecture
Q.1208
General Aspects of the IN Application Protocol
Q.1290
Glossary of Terms used in the Definition of Intelligent Networks